🔒 Data Protection Policy

Sona100 Privacy Policy – How We Keep Your Information Safe

The information you share with Sona100 is something we take seriously. This page provides honest answers to how your data is collected, where it is stored, and whether it is ever shared with anyone.

Last Updated: January 2026
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Core Commitment

Sona100's 6 Core Principles of Data Protection

Our Commitment to Your Privacy

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Your data is never sold

Your name, phone number, or any personal information is never sold to advertisers or third parties — not ever.

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Highest-Level Encryption

Every data transfer is secured using 256-bit SSL encryption — the same bank-grade security technology used by financial institutions.

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Only necessary data is collected

Sona100 only collects data that is strictly necessary for account management and payments. Nothing beyond that is requested.

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Take Control of Your Own Data

You may view, correct, or request deletion of your stored data at any time.

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Regular Security Audits

Independent third-party security experts conduct regular audits of Sona100's systems.

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Freedom to Opt Out of Marketing Emails

You can opt out of promotional emails or SMS at any time — no hassle, no fuss.

1 Introduction

This Privacy Policy Sona100 (sona100.casino) defines the relationship and responsibilities regarding personal information between the platform and its users. By registering on sona100, playing games, or using the platform in any way, you agree to the terms set out in this policy.

Sona100 believes personal privacy is a fundamental right. We collect only what is necessary and store it with the utmost care. The trust of millions of users across Bangladesh is our most valued asset.

In plain terms: We never sell your data, use it unnecessarily, or share it with third parties unless legally required.

2 What Data We Collect

Sona100 may collect the following types of information:

Type of information Example Why It's Needed
Identity Information Name, date of birth, national ID number For KYC verification and age confirmation
Contact Information Mobile number, email address For account communications and security notifications
Financial Information BKash/Nagad number, transaction history For payment processing and fraud prevention
Usage data Gaming history, login times, device information For service improvement and security monitoring
Technical Information IP address, browser type, cookies For fraud detection and platform improvement

Sona100 does not collect any data beyond the categories described above. In particular, sona100 will never ask for your social media passwords, bank PIN, or any sensitive financial credentials.

3 How We Collect Your Information

Sona100 collects data through several methods:

  • Directly from you: When filling out the registration form, submitting KYC documents, making payment requests, or contacting support.
  • Automatically: Your IP address, device type, cookies, and similar data are automatically recorded as you browse the platform.
  • Via payment providers: Transaction identification details are received when payments are made via bKash or Nagad.
  • Via verification agencies: Authorised third-party verification services may be used when identity verification is required.

4 Purpose of Data Use

Sona100 uses your data solely for the following purposes:

  • To create and manage your account.
  • To process deposit and withdrawal transactions.
  • To meet legal obligations (e.g., KYC and AML policies).
  • To detect and prevent fraud and money laundering.
  • To provide customer service and resolve issues.
  • To improve platform quality and security.
  • To send promotional offers with your consent.

Sona100 will never share your information To third parties for advertising purposes and does not work with any data brokers.

5 Data Sharing – When & Why

Sona100 does not ordinarily share your data with anyone. However, limited sharing may occur in the following circumstances:

  • Payment providers: Necessary information is shared with the relevant service provider to process bKash, Nagad, Rocket, or bank transfer transactions.
  • Licensing Authority: Certain data must be provided for audits by international gaming regulatory bodies.
  • Legal obligation: Data is disclosed in compliance with the law when required by a valid court order or government directive.
  • Technology Service Providers: Hosting, security, and data analytics providers operate under strict confidentiality agreements.
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If your data is ever shared beyond the cases mentioned above, sona100 will notify you in advance and obtain your consent — though such situations rarely arise.

6 Data Retention & Security

Sona100 stores your information in secure data centers with multiple layers of protection. The technologies used to safeguard your data include:

  • 256-bit AES encryption (at rest) and TLS 1.3 (in transit).
  • Two-factor authentication (2FA) for system administrators.
  • Regular data backups and a disaster recovery plan are in place.
  • 24-hour network monitoring and intrusion detection systems.
  • Employee access to data is strictly role-based.

Your data is generally retained for up to 5 years after account closure due to legal and regulatory obligations. After that, it is automatically and securely deleted.

7 Cookie Policy

The Sona100 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

Types of cookies we use:

  • Essential cookies: Essential for login sessions and security. Disabling these will prevent the site from functioning properly.
  • Functional Cookies: Used to remember your preferences (language, settings).
  • Analytics cookies: Anonymous usage statistics are collected to understand which parts of the platform are used most.

You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging into your account.

8 Your Data Rights

As a sona100 user, you have the following rights regarding your data:

Right of Access – You may request to know what information we hold about you.
Right to rectification – You may request corrections to inaccurate or outdated information.
Right to Erasure – You may request deletion of your data beyond what is legally required to be retained.
Right to Object to Processing – You may object to your data being used for marketing purposes.
Right to Data Portability – You may request a copy of your data in a portable format.

To exercise any of these rights, email us at [email protected] or reach out via live chat. We typically respond within 30 days.

9 Information about minors

Sona100 strictly does not collect data from or provide services to anyone under the age of 18. Should any minor's data be collected inadvertently, it will be deleted immediately.

If parents suspect their child is using sona100, please contact [email protected] immediately. We will take prompt action.

A note for parents — if the sona100 app or website is open on your mobile or device, please keep it out of reach of children.

10 Privacy Policy Updates

Sona100 may update this Privacy Policy as needed. For significant changes, advance notice will be sent via SMS to your registered mobile number or by email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact Us

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

We typically respond to privacy-related requests within 72 hours. For urgent matters, please use Live Chat.

General Enquiries

Frequently Asked Questions

The good news is that Sona100 does not charge any service fee on withdrawals. However, payment providers such as bKash or Nagad may apply their own transaction fees, which are outside Sona100's control. As for withdrawal limits — bKash and Nagad transactions have a minimum of ৳500 and a maximum of ৳50,000 per transaction. Bank transfers allow higher amounts, up to ৳5,00,000. Please note that KYC verification must be completed before making a large withdrawal for the first time. For details on daily or monthly limits, contact us via live chat, as limits may vary depending on your VIP level and account history.

Sona100 has specific rules for cancelled or suspended matches. If a match is cancelled before it begins, the full stake is refunded. If a match is abandoned after passing a defined threshold — generally more than 5 overs in cricket or 75 minutes in football — it may be settled based on the result at that point. Suspended matches that resume within 48 hours will usually keep bets active; otherwise, they are voided and stakes are returned. Rules vary slightly by sport, so if you're unsure, confirm via live chat before placing your bet.
🔐 ✅ 🎰
Your Privacy Is Our Priority

Play at Sona100 – Your data is completely safe. That's our promise.

Get started on bKash from as little as ৳200. Your data is protected, transactions are secure, and support is available in Bangla.

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